AHF-03929-63 Wireless Headset Training Adapter

CS50, CS55, 510S, CA10, CS10,
M12, M22, S12, Polaris and other Products

For the first time, managers and supervisors can listen-in and monitor calls of employees and agents while roaming the office with a wireless headset, accomplishing other tasks. As needed, they can return to their employee or agent and provide additional coaching or with the touch of a button, take over the call.

Headset users can now train and have a second person monitoring conversations without sacrificing mobility with the new Wireless Headset Training Adapter offered from Avante Hands Free. Simply plug one wireless unit into the adapter and enjoy normal conversations. When a second headset (wireless or corded) is plugged into the adapter, either or both microphones can be muted with a push of a button to provide listen-only capabilities. This is a great device for an individual that wants the freedom and mobility of a wireless headset while monitoring a new trainee. It also allows two wireless headset users to be on a conference call and move freely about their office. (Prior to the Wireless Headset Training Adapter, training required both users to sit next to each other while using corded headsets).

Compatibility Setting (located at the front of the adapter):

Select default setting 2 when plugging the adapter between an amplifier and telephone handset.
(Plantronics CS50 & Polaris P-Series Headsets for example)

Select setting 1 when plugging the adapter between a headset and amplifier.
(Plantronics S12 for example)

Instructions:

Plug the first headset into plug "A".
Plug a second headset into plug "B".

Mute the first headset by pushing the "A mute switch on the top of the adapter when desired.
Mute the second headset by pushing the "B" mute switch on the top of the adapter when desired.